1. Company Information
Welcome to our website, www.azulu.com (the "Website").
TEXSAL S.A.S. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services related to the AZULU and ST. DOM brands. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Contact email address:
• info@azulu.com (general inquiries)
• support@azulu.com (customer service)
2. Host
The Website is hosted by Texsal Group, a Colombian company, with registered office at Carrera 42 Bis # 17 A – 53, Office 502. Bogotá D.C. – Colombia.
• Website: https://www.azulu.com
• Telephone number: +57 (601) 750 53 52 Ext.104
3. Access to the Website
These terms and conditions of use (the “Terms and Conditions of Use”) govern access to and use of the Website. By accessing or using the Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions without any reservations. To use this Website, you must be at least 18 years old. If you are under 18, parental or guardian authorization is required.
We recommend users review these Terms and Conditions regularly, as the Company may update them at any time. If you do not accept these Terms, please refrain from using the Website or its services.
For additional help or information, contact our customer service team at support@azulu.com.
These Terms and Conditions form an integral part of our Privacy Policy and Cookies Policy.
4. Use of the Website
The Website is intended for personal, non-commercial use only. Any unauthorized use, reproduction, or dissemination of the Website’s content is prohibited.
The Company reserves the right to update or modify these Terms and Conditions at any time, with updates becoming effective upon publication on the Website.
The Company disclaims liability for:
• Interruptions to the Website due to maintenance, security, or technical issues. • Errors, inaccuracies, or omissions in Website content.
• Damage caused by unauthorized third-party actions, including hacking or fraudulent activities.
Users are solely responsible for accessing the Website and agree to indemnify the Company for any damages caused by misuse of the Website or breach of these Terms.
5. Privacy Policy and Personal Data Management
We urge users to review our Privacy Policy, which explains how personal data is collected, used, and protected. By accessing the Website, you agree to the practices outlined in our Privacy Policy.
6. Intellectual Property Rights
All intellectual property rights in the Website’s content (including but not limited to text, images, videos, designs, and trademarks) belong to the Company or its licensors. Users may access and view Website content for personal, non-commercial use only. Unauthorized reproduction, modification, or distribution of the Website’s content is strictly prohibited.
The following actions are expressly forbidden:
• Using Website content for commercial purposes without authorization.
• Removing copyright notices or tampering with security measures.
• Reverse-engineering or decompiling Website software.
Any unauthorized use may result in legal action by the Company.
7. Assignment of Image Rights
By participating in contests or uploading images to the Website, users warrant that they hold all necessary rights and permissions for such content. Users grant the Company the right to use, adapt, and share uploaded images for promotional purposes without compensation. The Company reserves the right to remove inappropriate content at its discretion.
8. Links
A) Links to the Website Third parties must obtain prior written consent from the Company to include links to the Website. The Company reserves the right to revoke such permissions if the linking site hosts inappropriate or illegal content.
B) Links to Other Websites The Website may contain links to third-party websites. The Company is not responsible for the content, privacy policies, or practices of external sites. Users access such sites at their own risk.
9. Disclaimer Regarding Content
The Company strives to provide accurate and up-to-date information but does not guarantee the Website’s uninterrupted operation or error-free content. Users accessing the Website from outside the Colombia are responsible for ensuring compliance with local laws.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Colombia. Any disputes arising from the use of the Website shall be resolved in the courts of Colombia, without prejudice to applicable consumer protection laws in the user’s jurisdiction.
Updates to This Policy
We may update this Policy at any time to reflect changes in our practices. Changes will be posted on this page, with a new "Effective Date."
Contact Us
For questions or concerns about this Shipping & Returns Policy, you may contact us at:
• TEXSAL S.A.S.
• NIT: 900.029.520-1
• Address: Carrera 42 Bis # 17 A – 53, Office 502
• Marketing: crincon@azulu.com
• Legal Affairs: gmatteo@azulu.com
• Legal Representative: Alexander Srour Mejia
• Phone: +57 601 7505352 Ext.104
Disclaimer
By continuing to use our website, you agree to the practices described in this Privacy Policy. Thank you for using Azulu!