By using this site and or placing an order, you accept these terms. If you do not agree to these terms and conditions or our privacy policy, whether in whole or in part, please do not use the site or place an order.
If you have any questions about the Terms, or the Privacy Policy, you may contact us via the contact information provided on our “Contact Us” webpage on the site.
You agree to provide correct and accurate email, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary (see our privacy policy for more information on how we use your personal information).If you do not give us all of the information that we need, we may not be able to complete your order.
By placing an order through the website, you represent and warrant that you are at least 18 years old and are legally capable of entering into binding contracts.
To place an order, you will be required to follow the shopping process online and press the “Authorize Payment” button to submit the order. After this, you will receive an email from us acknowledging that we have received your order in approximately 24 hours, it will be provided electronically only.
No contract in respect of the purchase of a product offered on the site shall exist between you and us until your order has been accepted by us and we send you the shipment confirmation. If we do not accept your order and funds have already been deducted from your account, the funds will be fully refunded.
AVAILABILITY OF PRODUCTS
All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products which you can order.
REFUSAL OF ORDER
We reserve the right to withdraw any product from the website at any time and/or remove or edit any materials or content on the website. While we will make reasonable efforts to process all orders, there may be exceptional circumstances that may require us to refuse to process an order after we have sent you an order confirmation; and we reserve the right to refuse to process an order at any time, at our sole discretion.
CANCELLATIONS
We only make changes by size or reference, money refund will no longer be made.
DELIVERY
Unless there are any exceptional circumstances, we will endeavor to fulfill your order within approximately 2 business days of the date of the acceptance confirmation. We will provide you with the information of the carrier and tracking number associated with your order so that you may contact them directly to track your package.
Free shipping on orders of $200 USD or more. For orders of less than $200, a flat shipping rate of $25 USD will be applied for the territory of the United States, for the rest of the countries the rate is $60 USD.
Once payment is processed, you will receive an order confirmation email (check your spam if its your first time shopping with us).
All orders are processed and dispatched Monday to Friday during business hours through our partners.
Please keep in mind that AZULU is not responsible for any customs taxes and or duties imposed at the country of destination. If you need further information regarding customs taxes and duties in your country contact your local custom authorities or us via email eshop@azulu.com.
Shipping times may vary according to the destination but usually takes 5 to 10 business days after dispatch.
PRICE AND PAYMENT
The price of the products shall be the one quoted on our website. If we discover an error in the price of any product(s) you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the product(s) you will receive a full refund.
We are under no obligation to sell the product(s) to you at the incorrect (lower) price (even after we have sent you an acceptance confirmation).
The total cost of the order is the price of the product(s) ordered plus the delivery charge and sales tax (if applicable). Prices may change at any time.
FINAL SEASON SALE
Valid only in online store www.azulu.com It is not cumulative with other discounts.
FINAL SEASON references are non-exchangeable and non-returnable as they are final sale products.
The company reserves the right to partially or totally modify the offer and duration times without prior notice.