Policy
1. Introduction
TEXSAL S.A.S. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services related to the AZULU and ST. DOM brands. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
3. Use of Your Information
Terms Policy
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
• Create and manage your account.
• Process your transactions and deliver the products you have purchased.
• Send you emails regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Generate a personal profile about you to make future visits to the Site more personalized.
• Increase the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site. • Notify you of updates to the Site.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.
• Solicit support for the Site.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of sources business, enter bankruptcy, or go through some other change in ownership or control, your information may be an asset transferred or acquired by a third party.
5. Tracking Technologies
Shipping Policy
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.
Cookies and Web Beacons
Cookies are small files stored on your computer or device that help us improve the functionality of the Site and enhance your experience. You can control cookie preferences through your browser settings.
Internet-Based Advertising
We may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This software may use cookies or similar tracking technologies to help manage and optimize your online experience with us.
Website Analytics
We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first-party and third-party cookies.
6. Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
7. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure your information, please note that no method of transmission over the Internet or electronic storage is 100% secure.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the information provided below.
9. Options Regarding Your Information
You may review, update, or delete your account by:
• Logging into your account settings on the Site.
• Contacting us directly.
• You may also opt out of receiving marketing communications from us by clicking the “unsubscribe” link in emails or contacting us directly.
10. California Privacy Rights
California residents have the right to request the following:
• A description of the categories of personal information we collect.
• The specific pieces of information we hold about you.
• Deletion of your personal data.
To exercise these rights, contact us at:
• Email: crincon@azulu.com
• Phone: +57 601 7505352 Ext.104
11. Updates to This Policy
We may update this Privacy Policy at any time to reflect changes in our practices. Changes will be posted on this page, with a new "Effective Date."
12. Contact Us
For questions or concerns about this Privacy Policy, you may contact us at: • TEXSAL S.A.S.
• NIT: 900.029.520-1
• Address: Carrera 42 Bis # 17 A – 53, Office 502
• Marketing: crincon@azulu.com
• Legal Affairs: gmatteo@azulu.com
• Legal Representative: Alexander Srour Mejia
• Phone: +57 601 7505352 Ext.104
Disclaimer
By continuing to use our website, you agree to the practices described in this Privacy Policy.
