Terms & conditions

The Website is hosted by Texsal Group, a Colombian company, with registered office at  Carrera 42 Bis # 17 A – 53, Office 502. Bogotá D.C. – Colombia. 

• Website: https://www.azulu.com 

• Telephone number: +57 (601) 750 53 52 Ext.104 

These terms and conditions of use (the “Terms and Conditions of Use”) govern access to  and use of the Website. By accessing or using the Website, you acknowledge that you have  read, understood, and agree to these Terms and Conditions without any reservations. To  use this Website, you must be at least 18 years old. If you are under 18, parental or guardian  authorization is required. 

We recommend users review these Terms and Conditions regularly, as the Company may  update them at any time. If you do not accept these Terms, please refrain from using the  Website or its services. 

For additional help or information, contact our customer service team at  support@azulu.com.

These Terms and Conditions form an integral part of our Privacy Policy and Cookies Policy.

The Website is intended for personal, non-commercial use only. Any unauthorized use,  reproduction, or dissemination of the Website’s content is prohibited. 

The Company reserves the right to update or modify these Terms and Conditions at any  time, with updates becoming effective upon publication on the Website. 

The Company disclaims liability for: 

• Interruptions to the Website due to maintenance, security, or technical issues. • Errors, inaccuracies, or omissions in Website content. 

• Damage caused by unauthorized third-party actions, including hacking or fraudulent  activities. 

Users are solely responsible for accessing the Website and agree to indemnify the  Company for any damages caused by misuse of the Website or breach of these Terms. 

We urge users to review our Privacy Policy, which explains how personal data is collected,  used, and protected. By accessing the Website, you agree to the practices outlined in our  Privacy Policy. 

• Using Website content for commercial purposes without authorization.

• Removing copyright notices or tampering with security measures.

• Reverse-engineering or decompiling Website software. 

Any unauthorized use may result in legal action by the Company.

they  hold all necessary rights and permissions for such content. Users grant the Company the  right to use, adapt, and share uploaded images for promotional purposes without compensation. The Company reserves the right to remove inappropriate content at its  discretion. 

A) Links to the Website Third parties must obtain prior written consent from the  Company to include links to the Website. The Company reserves the right to revoke  such permissions if the linking site hosts inappropriate or illegal content. 

B) Links to Other Websites The Website may contain links to third-party websites. The  Company is not responsible for the content, privacy policies, or practices of external  sites. Users access such sites at their own risk. 

The Company strives to provide accurate and up-to-date information but does not  guarantee the Website’s uninterrupted operation or error-free content. Users accessing the  Website from outside the Colombia are responsible for ensuring compliance with local  laws. 

These Terms and Conditions are governed by the laws of Colombia. Any disputes arising  from the use of the Website shall be resolved in the courts of Colombia, without prejudice  to applicable consumer protection laws in the user’s jurisdiction. 

We may update this Policy at any time to reflect changes in our practices. Changes will be  posted on this page, with a new "Effective Date." 

For questions or concerns about this Shipping & Returns Policy, you may contact us at:

• TEXSAL S.A.S. 

• NIT: 900.029.520-1 

• Address: Carrera 42 Bis # 17 A – 53, Office 502 

• Marketing: crincon@azulu.com 

• Legal Affairs: gmatteo@azulu.com 

• Legal Representative: Alexander Srour Mejia 

• Phone: +57 601 7505352 Ext.104 

By continuing to use our website, you agree to the practices described in this Privacy Policy. Thank you for using Azulu!